The question is, do I need a CRM for my business? Is having a CRM is really important, or if there are other ways to really run your business? So customer relationship management is a platform or a system or a piece of software that you can use to manage all of your company's interactions, relationships, documents, processes, sales, and much, much more. You can use it to automate your different processes. You can use it to store quite a bit of client data. And you can use it as a reminder list, for your calendar. You can also use it to schedule and to book clients for meetings. There's quite a bit you can do depending on the CRM that you might be interested in or using. Sign up for a live demo of 17hats at demo.17hats.com