You’ve purchased the SMS texting module in 17hats and completed registration, now it’s time to make sure your contacts can receive text messages from you.
In this tutorial, you’ll learn why SMS opt-ins are required, where to add them, and how to manage them inside your account.
We’ll walk through adding Text Opt-In questions to Lead Capture Forms, Online Scheduling Services, and Questionnaires, plus explain why it’s important to use the dedicated Text Opt-In question type. You’ll also learn how to view a contact’s SMS status and quickly see who’s opted in or out. By the end, you’ll know exactly how to optimize your account for SMS texting and get more contacts opting in with confidence.
